Help

Booking modification

How can I update my personal details (eg: language, name…)?
How can I change the date and/or the time of my booking?

Cancellation

How can I cancel my booking?
What is the cancellation deadline of my booking?

Refund

How can I refund my booking?

Voucher

I didn't get a confirmation from my last booking. What should I do?
How can I resend the voucher to me?

Meeting point & Pickup

Where can I find my activity's meeting point information?
My tour offers free pickup. How can I request a pick up at my hotel?
Where can I find my activity's pickup information?

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