Instant
Confirmation
Mobile
Tickets
No
Booking Fee

NYC: 9/11 Memorial Tour and Optional Observatory Ticket

From
$39.00 /person
Info &
Reviews
Check
Availability

About the activity

Tour Ground Zero landmarks like the 9/11 Memorial, Survivor Tree, and more, with a local who has a personal connection to 9/11. Add on the One World Observatory for sweeping views of Manhattan.

  • Free cancellation
    Cancel up to 24 hours in advance for a full refund.
  • Instant confirmation & Mobile tickets
    Receive your ticket right away. Use your phone or print your voucher.
  • Skip the line
    Get priority entry. (depends on selected option)
  • Private tour
    Avoid crowds with an exclusive experience. (depends on selected option)
  • Live guiding
    English
  • Duration
    1.5-2.5 hours
  • Includes
    • Guided walking tour of the 9/11 Memorial
    • Entry to the One World Observatory (if option selected)
    • Tips
    • 9/11 Museum tickets
Highlights & Description

Highlights

  • Hear a firsthand account of 9/11 from your local guide
  • Pause for reflection at the evocative 9/11 Memorial
  • See the largest man-made waterfalls in North America
  • Visit the Survivor Tree, a symbol of resilience
  • Upgrade for sweeping views from the One World Observatory

Description

This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away.

You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest artificial waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.

From there, begin a self-guided tour in the lobby of the Freedom Tower by watching "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower.

Upgrade your experience to take the "Sky Pod" elevator 1,250 feet up to the One World Observatory, where you can see the NYC skyline stretching across Manhattan.

As the tour portion ends, your guide will give you your optional timed admission tickets for the One World Observatory if the option is selected. Step onto a panoramic observation deck that is a marvel of engineering and architecture. The program begins in the lobby of the One World Trade Center with Voices, a film dedicated to the men and women of the World Trade Towers and the new One World Trade Center. You will then take the Sky Pod elevator and rise 1,250 feet above ground in 60 seconds.

The Observation Deck begins on the 102nd floor with the See Forever Theater and moves down to the 100th floor, where the main observation deck is located. Immersive LED displays, interactive touch screen videos, and dining options mean there's plenty to do, but the true draw is the view, from hundreds of feet above the skyline stretching across all of Manhattan.

Good to know before you go
  • One World Observatory tickets are issued for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically the entry time for the 10:30 tour will be at 12:30. The 14:00 tour will typically have an entry time of 16:00. The actual entry time may vary based on availability. If there is no availability, you will be notified to either select another date or another tour, or will receive a refund of your purchase amount
  • A large portion of the tour is outdoors, so please dress accordingly and be prepared for the weather
  • You can always reschedule the tour portion to a different day without penalty. In the rare case of downpours or untenable weather conditions, the supplier will cancel the tour and offers refunds. However, One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • During high season the wait at One World Observatory security can be up to 20 minutes
Meeting point

Tour of 9/11 Memorial Only — No Observatory Access

Tour of 9/11 Memorial and One World Observatory Ticket

Private 9/11 Memorial Tour

Private 9/11 Memorial Tour and One World Observatory Ticket

Reviews & Ratings

Top 5 Similar Activities in New York City

See all similar activities

Frequently Asked Questions

1. What is the cancellation policy for this activity?
Cancel up to 24 hours in advance for a full refund.
2. When will I receive the confirmation of my booking?
You will receive an email notification right after your successful payment. If you don't see it in your inbox, check your spam or junk mail folder. When the payment is completed you have the option to download your ticket directly.
3. What does the 'skip the line' ticket mean?
'Skip the line' tickets provide the fastest possible entry with no or very little queuing.
4. What is a private tour?
Private tours offer more advantages and benefits than regular tours. You will have your own private guide for the duration of the tour. You can also customize the itinerary to your specific interests and needs.
5. Are mobile tickets enough or do I have to print them?
Tickets don't need to be printed. You can show your ticket from your smartphone as a PDF.
  • Adults
    13-99 years
  • Children
    4-12 years
  • Infants
    0-3 years
July 2025
Mon Tue Wed Thu Fri Sat Sun
Check availability