From Luton Airport to Central London - Private Transfer

Highlights

• Meet & Greet (Luggage assistance)
• 75 min free waiting time from Luton Airport
• Active Flight Monitoring
• One way Private Transfer

Description

Important: We kindly encourage all passengers to read the full description to ensure they are fully informed about the service.
Flight Monitoring
We actively monitor your flight in real time. Whether your flight arrives early or is delayed, your driver will adjust accordingly to ensure you are collected on time.
Driver Details & Communication
Your driver’s details will be sent within 12 hours of your scheduled pick-up, via email, text message, or WhatsApp. Please contact us if you have not received these details.
We strongly recommend providing a mobile number that is available on WhatsApp or iMessage, as many of our clients have found these channels to be the most reliable way to stay updated. Please ensure your phone is switched on after landing to allow smooth coordination.
Meeting Points – Luton Airport
Our drivers provide a meet-and-greet service inside the arrivals hall at the designated meeting point for your terminal, holding a board with your name for easy recognition. If you cannot locate your driver, please remain at the meeting point and call the number provided.
Waiting Time Policy
We understand that passport control and baggage claim may take time, so our policy allows for generous waiting:
Free Waiting Time: 75 minutes from the actual landing time. This includes 60 minutes at the meeting point plus an additional 15 minutes grace.
Extended Waiting: If passengers doesn’t show within 75 minutes, extended waiting fees will apply thereafter. Charges are applied per 15-minute slot, depending on the vehicle category. These fees cover parking and driver time. Payment can be made in cash to the driver or by card, via a secure payment link.
Communication During Delays: In case of major delays at passport control or baggage reclaim, please notify your driver immediately to avoid confusion.
No-Show: If after 90 minutes from landing the passenger is uncontactable or fails to show up, the booking will be classified as a no-show, and a refund won't be possible.
Meet & Greet & Luggage Assistance
Your driver will meet you at the designated point, assist with your luggage, and escort you to the vehicle. Assistance is provided for both loading and unloading to ensure a comfortable experience.
Luggage Allowance
Saloon: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons.
MPV : Up to 4 passengers, 4 large/medium suitcases + 4 carry-ons.
Large MPV: Up to 6 passengers, 6 large/medium suitcases + 6 carry-ons.
Each passenger may also bring one personal item, such as a handbag or backpack.
Oversized Luggage: Items such as surfboards, golf clubs, or bicycles may not fit in standard vehicles. Please inform us in advance so we can recommend a suitable vehicle.
If your total luggage exceeds the allowance for your booked vehicle, an upgrade to a larger vehicle will be mandatory for comfort and safety.
It is therefore very important that you inform us of the exact number and size of your bags in advance.