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About the activity
This is a private transfer service between Heathrow Airport and your hotel or address in Central London, made just for you and your group.
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Free cancellationCancel up to 24 hours in advance for a full refund.
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Instant confirmation & Mobile ticketsReceive your ticket right away. Use your phone or print your voucher.
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Private tourAvoid crowds with an exclusive experience.
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Free pickupA complimentary hotel pick-up service is offered.
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Live guidingEnglish
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Duration1 hour
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Includes
- Private Transfer
- Airport/Departure Tax
- Experienced drivers, licensed by Transport of London.
- Clean, comfortable and spacious vehicles.
- Air conditioned vehicles.
- Free extra pick-up waiting time up to 75 minutes (for airport pick-up)
- We monitor and track all the flights, we will pick you up even if your flight is delayed.
- Our driver will wait at the pick-up point with your name written on the board 60 min after landing.
- The driver will then wait a further 15 minutes before leaving the airport unless we are Informed that there is been delays in passport and customs control or baggage area.
- That is a total of 75 minutes free waiting time after the flight has landed.
- If waiting time exceeds 75 minutes, the additional waiting time cost is payable in cash to the driver at the beginning or at the end of your transfer.
- Additional waiting time fees of £12.50 will apply for every 15 minutes, this rate includes waiting time for the driver and airport carpark fee.
- If after 90 minutes the customer could not be contacted or did not respond, this will result in a customer no-show and a refund will no longer be possible.
Highlights
- One way Private Transfer
- 75 min free waiting time from Heathrow Airport
- 15 min free waiting time from Central London
- Professional and licensed drivers
- No tickets or admission provided
Description
Important: We kindly encourage all passengers to read the full description to ensure they are fully informed about the service.
This is a private transfer service between Heathrow Airport and your hotel or address in Central London, made just for you and your group. Our service is designed for you to skip the crowded bus stations and avoid the stress of public transport, so you don’t have to worry about being on time for your flight or navigating the city. This allows you to start or finish your holiday on a high note.
We actively monitor your flight in real time using live tracking data. Whether your flight arrives early or is delayed, your driver will adjust the pickup time accordingly to ensure you are collected on time.
Your driver’s name, phone number, and vehicle details will be sent within 12 hours of your scheduled pick-up via email, text message, or WhatsApp. For the best experience, we strongly recommend providing a mobile number available on WhatsApp or iMessage, as these are the most reliable ways to stay updated with live arrival details. Please ensure your phone is switched on after landing to allow for smooth coordination.
At Heathrow Airport, our drivers provide a professional meet-and-greet service inside the arrivals hall at the designated meeting point for your terminal, holding a board with your name for easy recognition. Each terminal has a specific meeting point: Terminal 2 at WHSmith, Terminal 3 at Caffè Nero, Terminal 4 at Costa Coffee, and Terminal 5 at Costa Coffee. Your driver will assist with your luggage and escort you directly to the vehicle. For pickups in Central London, please wait in the hotel lobby or outside the main entrance of your residence at the confirmed time.
Our airport waiting policy allows 75 minutes of free waiting time from the actual landing time. This includes 60 minutes for arrivals procedures plus a 15-minute grace period. If passengers do not show within 75 minutes, extended waiting fees apply per 15-minute slot: £12.50 for Saloon, £15.00 for MPV/Executive, and £17.50 for Large MPV/Luxury. If a passenger is uncontactable or fails to show 90 minutes after landing, the booking is a no-show and non-refundable. For London pickups, 15 minutes of complimentary waiting is included, with a no-show declared after 30 minutes.
This service covers Central London only; locations in North-East, East, and South-East London may incur additional fees.
Luggage allowances are: Saloon/Executive/Luxury (2 passengers, 2 suitcases, 2 carry-ons), MPV (4 passengers, 4 suitcases, 4 carry-ons), and Large MPV (6 passengers, 6 suitcases, 6 carry-ons). Each passenger may also bring one personal item. Oversized items like surfboards, golf clubs, or mobility scooters must be reported in advance. We are not liable for cancelled flights, and such cases are treated as passenger cancellations.
After your journey, we would be grateful if you shared your experience on GetYourGuide!
- For Heathrow airport pick-up, please send us your flight number and your full drop-off address/location.
From Central London to Heathrow Airport
From Heathrow Airport to Central London
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Person
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Participant0-99 years
Date
| July 2026 | ||||||
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